FARMapper frequently asked questions

What if you have a bug or issue with your FARMapper project?

Please email support@farmapper.com with any bugs or issues so that we can continue to improve the FARMapper experience. You can also use Contact page

How can I delete an account?

We are sorry to hear you go, but understand that sometimes you want to end the project and remove the authenticated account. Please email your request to support@farmapper.com with the subject heading “Delete Account”. Remember that any projects, documents or anything that you have stored will be deleted with your account and cannot be retrieved. Please make sure and download your farm project, documents, KML, etc.

Why do you request a Google, Facebook or Twitter account to activate a FARMapper account?

Many of FARMapper’s functions require the ability to identify(authenticate) the user. That way every user is able to control and limit who can access his/her project and data.

Having a separate username/password pair for FARMapper service is not very convenient so we use other popular services to help us identify our users. It means that you can use your existing Google, Facebook or Twitter account to access FARMapper. We will not capture your passwords when you log in to your social account. The FARMapper application will only communicate with the social account to get enough information to identify you. We cannot post on your social network without permission (but you can post a FARMapper related post) or view it.

Is there a Google Play or Apple app in the app stores for FARMapper?

No, the FARMapper experience is currently only browser based. Generally, we test on Chrome, Firefox, Internet Explorer and some popular mobile devices. The web application is mobile friendly, but generally works best on desktop then using mobile access to view and access your project in the field. With mobile access, users can check farm project boundaries in the field or use KML export to view in Google Earth.

What do I do if I forgot my password?

FARMapper doesn’t keep any passwords, so the password used to authenticate is the same as your Google, Facebook or Twitter account. If you need to reset it, use the Google, Facebook, Twitter password reset tools.

How do I share a FARMapper project?

FARMapper allows the private or public sharing of projects and related project documents with other FARMapper users. To share a project, login to FARMapper and select MANAGE button, then select Actions. Here you can choose to privately invite folks to check out the project by email. Alternatively, you can choose to make the project public and share a public URL.

How do I get Social with FARMapper?

FARMapper is geared to help the rural and agricultural community. We use Facebook and Twitter social media accounts. If you want us to share your FARMapper projects, screenshots, or stories find us there.

What does FARMapper cost?

FARMapper has a robust free tier, but also has a premium tier for those FARMapper users that require more projects, storage, advertising and premium features. This financial support will enable FARMapper to continue to add more powerful features and data sets to add value to our user base.

I can’t find the legal description for my farm in the dialog or on the map?

FARMapper uses an existing database of shapes that are from the Public Land Survey System to allow users to kickstart their farm projects. This data is not available everywhere in the United States. For example the Eastern United States don’t use the same rectangular grid that was completed across much of the United States. If there isn’t a preloaded shape available, it is easy to create your own using the custom drawing tools.

I made a FARMapper project, but how do I print it out?

Currently we recommend the user screenshot the desired map and print to PDF. We are looking into adding a screen capture and print functionality to allow users to print colorful PDF map of their project.